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How can I get an estimate?Get started by getting an estimate online or over the phone, Our experienced sales team is available Monday-Friday 6:00 am PST - 6:00 pm PST and Saturday 9:00 am - 3:00 pm PST. Our online moving calculator provides estimates 24/7 with a price based on our most economical shipping option, the curbside delivery. Estimates done using the online moving calculator are reviewed by our experienced sales team, ensuring you get the best pricing and latest promotions.
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Do stairs, and elevators cost more?Yes, every flight of stairs (between 7-10 steps) costs an additional $100. Elevators cost an additional flat fee of $100.
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What if my inventory changes after I receive the estimate?As you pack and prepare for the move, we understand that your inventory may change, which is 100% allowed. Our movers will create an onsite inventory list of your goods at the time of the pick. Don't worry; there is no hidden fee for adding items; the shipment cost is based on the actual inventory picked up, and its corresponding packed weight. To update the estimate, get in touch with our customer service team by 💬 LiveChat, �� CustomerService@ShipSmart.
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I requested an estimate over 48 hours ago and haven't received it; what should I do?Get in touch with our customer service team by 💬LiveChat, 📧CustomerService@ShipSmart.com, 📞1-800-554-5574 Ext 300.