How can I schedule a pickup?

1 min. readlast update: 10.17.2023
  • Before a pickup can be scheduled, the estimate booking portal must be completed. The estimate booking portal will be sent to your email within 24 business hours of the request; if it has not been received, please contact us at 💬 LiveChat, �� CustomerService@ShipSmart.com, 📞1-800-554-5574 Ext 300 
  • Upon receiving notification of the completed estimate portal, our warehouse manager will call the pickup contact directly within 72 hours to schedule a pickup appointment. All pickup appointments are two to four-hour windows and are scheduled between Monday through Friday. Some locations offer Saturday pickups, but this may incur an additional charge. 
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