Is there anything I am prohibited from moving with Ship Smart?

2 min. readlast update: 07.11.2024
  • For the safety of our team members and all of our customer's belongings, below is a list of goods we cannot move:
    • 💧Open Liquids (including cleaning supplies)
    • 🥡 Perishable Food
    • 🪴 Live plants
    • 🍷 Alcohol (including beer, wine, liquor)
    • 👃 Goods that emit smells or fumes
    • 💊 Illegal or controlled substances
    • 🐕 Live animals
    • 🔫 Firearms, guns, or ammunition
    • 🔥 Flammable or combustible materials (no gasses, explosives, or asbestos)
    • ☢️ Hazardous materials (radioactive, chemical, or biological wastes)
    • 🏎️Vehicles (boats, cars, riding lawnmowers)
    • ☠️ Human remains
    • 🐜 Goods that show signs of infestation or are at a location with signs of infestation (insects, rodents, mold)
    • 🏋️‍♀️Goods our team cannot safely transport (unusually heavy or bulky goods)
    •  ⛵ Model ships
    • 🎹 Grand and baby grand pianos
    • Prohibited 
    • We’ve covered nearly everything above, but if you have a question about your goods, contact us at  LiveChat,  CustomerService@ShipSmart.com, 1-800-554-5574 Ext 300
    • To keep our facilities clean and our team safe, Ship Smart may leave any location that presents unsafe or unsanitary conditions or notices of eviction or foreclosure.
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