Get started by getting an estimate online or over the phone, Our experienced sales team is available Monday-Friday 6:00 am PST - 6:00 pm PST and Saturday 9:00 am - 3:00 pm PST.  Our online moving calculator provides estimates 24/7 with a price based on our most economical shipping option, the curbside delivery. Estimates done using the online moving calculator are reviewed by our experienced sales team, ensuring you get the best pricing and latest promotions.

Yes, we are licensed, bonded, and insured.  MC License # MC-381032 DOT License # 2226241

Before a pickup can be scheduled, the estimate booking portal must be completed. The estimate booking portal will be sent to your email within 24 business hours of the request; if it has not been received, please contact us at 💬 LiveChat, �� CustomerService@ShipSmart.com, 📞1-800-554-5574 Ext 300  Upon receiving notification of the completed estimate portal, our warehouse manager will call the pickup contact directly within 72 hours to schedule a pickup appointment.

Small moves are any collection of goods that weigh under 2000 lbs. Loads that are more than 2000 lbs. are considered large moves. But the small moves are right up our alley. Some examples of small moves: Sending a few items to a friend or family member. Moving a small office, store, or shop Moving to a college or university. Moving a few pieces of furniture and some boxes internationally.

We handle loads too large for traditional parcel services like FedEx and UPS. You can be sure that no matter how small the pieces are, we can get it done for you at a fair price. So if you are looking to ship just one piece, two pieces, or a whole set of furniture, you've come to the right place. We have experience shipping items like: Living room sets – couches, ottomans, end tables, and TV stands Dining room sets – tables, chairs, china cabinets, and hutches Bedroom sets – beds, dressers, nightstands, and mattress sets Office furniture – desks, bookcases, and cabinets

Our deferred service includes our local area warehouse picking up the goods from the residence or business’s first floor. Blanket-wrapping the goods and bringing them back to the warehouse. From there, they are custom boxed, shrink-wrapped, and palatalized. The shipment will be traveling to the delivery location by a freight carrier, with other shipments moving in the same direction.  From pickup to delivery, it takes about 3-5 weeks, with pickup occurring 2-10 business days after booking.

Insurance is available for an additional cost. There are several policies available with varying premiums.

 As you pack and prepare for the move, we understand that your inventory may change, which is 100% allowed. Our movers will create an onsite inventory list of your goods at the time of the pick. The final cost of the shipment is based on the actual inventory picked up and its corresponding final weight. To update the estimate, get in touch with our customer service team by 💬 LiveChat, �� CustomerService@ShipSmart.

For the safety of our team members and all of our customers’ belongings, below is a list of goods we cannot move: Prohibited  💧Open Liquids (including cleaning supplies) 🥡 Perishable Food 🪴 Live plants 🍷 Alcohol (including beer, wine, liquor) 👃 Goods that emit smells or fumes 💊 Illegal or controlled substances 🐕 Live animals 🔫 Firearms, guns, or ammunition 🔥 Flammable or combustible materials (no gasses, explosives, or asbestos) ☢️ Hazardous materials (radioactive, chemical, or biological wastes) 🏎️Vehicles (boats, cars, riding lawn mowers,) ☠️ Human remains 🐜 Goods that show signs of infestation, or are at a location with signs of infestation (insects, rodents, mold) 🏋️‍♀️Goods our team cannot safely transport (unusually heavy or bulky goods)  ⛵ Model ships 🎹 Grand and baby grand pianos We’ve covered nearly everything above, but if you have a question about your goods, contact us at 💬 LiveChat, �� CustomerService@ShipSmart.

Step 1: Get Email: Check your Email to find the estimate and job number.   The job number is referenced in the subject line and the top line of the Email; it will start with a P or W.   Click "View & Book Your Estimate" to go to the estimate booking portal. Step 2: Find My Estimate Enter the job ID # and zip code, phone number, or email address to view the estimate.

Step 7: About Full Coverage Insurance   Insurance coverage is optional.  Completing all of Step 7 is required regardless of the deductible option as the item's value influences the packing process and ensures your goods are shipped safely. The insurance cost is determined based on the deductible you select and whether your shipment is domestic or international. Ship Smart has a loss and damage rate below 2%. Still, accidents can happen with any mover, so we offer complete replacement policies.

Yes, every flight of stairs (between 7-10 steps) costs an additional $100. Elevators cost an additional flat fee of $100.