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How does your shipping service work?We ship via consolidation, so your cost is based on what you're shipping which is how we can offer such competitive pricing. Transit times can vary depending on where you are shipping from and to, the time of year, and weather conditions. On average, this tends to run between 3 to 5 weeks, and you can always track the order by contacting our customer service team at 💬 LiveChat, 📧 CustomerService@ShipSmart.
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When are my goods shipped?Shipments are put into transit based on the order received, size of the move, and space available with the freight carrier. Shipments are scheduled to be put in freight transit within the next 24-48 hours of completing the payment process. Shipments are picked up by the freight carrier Monday-Friday during the warehouse's regular business hours. Transit time varies based on the time of year, destination, freight congestion, and weather and road conditions.
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What does consolidating mean?The term consolidating means that multiple people’s belongings will be loaded onto the same truck to make the shipment more efficient and cost-effective for all those involved.