Help Center is a public website where customers can find answers 24/7. Step 1: Get Email: Check your Email to find the estimate and job number.   The job number is referenced in the subject line and the top line of the Email; it will start with a P or W.   Click "View & Book Your Estimate" to go to the estimate booking portal. Step 2: Find My Estimate Enter the job ID # and zip code, phone number, or email address to view the estimate.

Step 7: About Full Coverage Insurance   Insurance coverage is optional.  Completing all of Step 7 is required regardless of deductible option as the item's value influences the packing process and ensures your goods are shipped safely. The insurance cost is determined based on the deductible you select and whether your shipment is domestic or international. Ship Smart has a loss and damage rate below 2%. Still, accidents can happen with any mover, so we offer complete replacement policies.