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Are my goods insured during transportation?Insurance is available for an additional cost. There are several policies available with varying premiums.
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How much does insurance cost?Your insurance cost is determined based on the deductible you select and whether your shipment is domestic or international.
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What are the different insurance options?There are four deductibles options: $100.00 Deductible $30.00 cost per $1,000 declared value $250.00 Deductible $25.00 cost per $1,000 declared value $500.00 Deductible $20.00 cost per $1,000 declared value To qualify for insurance, the total declared value of your goods must be greater than $1000.
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Do I need insurance? Does Ship Smart have a lot of damage?While Ship Smart has a loss and damage rate below 2%, accidents can happen with any mover, so we offer a complete replacement policy available for purchase. Should you decide to opt-out of our insurance, Ship Smart would assume your items are insured elsewhere, whether that be a homeowners or renters policy. If you are unsure if shipping is covered in your third-party policies, you can add insurance up until the day of pick up of your goods.
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Do the freight carriers have insurance?Although damage and loss are rare, Ship Smart recommends purchasing insurance to protect your goods. Freight carriers have liability limited to $0.10 per pound. Pickup and Inside Delivery warehouses must carry basic liability insurance, but this will not cover damage or loss in transit.