-
How will my goods be packaged for shipping?Once the items are back at the warehouse, our standard pack protocol is to bubble-wrap and cardboard-box the furniture items. Then, everything gets safely banded and secured to shipping pallets. We do this for two reasons: 1) the items are consolidated and secured, which of course reduces the chance for loss during transit, and 2) they can quickly be loaded on and off the truck using industrial machinery, eliminating the possibility of damage due to improper handling.
-
Can Ship Smart's team help me pack during the pickup?Unless onsite packing is opted for, furniture packing is completed at the local warehouse. Boxes would need to be packed when the crew arrives.
-
What do I have to pack?You are only responsible for packing items that can fit into boxes. Ex. Clothing, books, appliances, knick-knacks.
-
How are my goods taken back to your warehouse?When on location, our standard procedure includes wrapping any furniture items with pad wraps and blankets while tagging any boxes with identification markers so that everything can be quickly and safely transported back to our local facility.
-
Why do my goods need to be packaged for freight transit?Once the items are back at the warehouse, our standard pack protocol is to bubble-wrap and cardboard-box the furniture items. Then, everything gets safely banded and secured to shipping pallets. We do this for two reasons: so that the items are consolidated and secured, which of course reduces the chance for loss during transit, and so they can quickly be loaded on and off the truck using industrial machinery, eliminating the possibility of damage due to improper handling.
-
How are high-value goods packed for freight transit?We can offer custom full wood crating for high-value, fragile, and delicate items. The crating procedure varies depending on the complexity and nature of the piece, but some of our options include: Full wood, Styrofoam lined crates for items (antique furniture and artwork). We insulated sectional crates for electronics (high-value servers). A-frame lined crates for upright pieces (fragile mirrors and framed paintings) Suspended crates for goods that can be damaged by their weight (chandeliers).
-
What is included in the onsite packing service?The onsite packing service includes two men that can pack knick-knacks, china, books at $100/hr plus the cost of materials with a $2hr minimum. Box prices can vary between $4-$10, depending on the size.
-
What’s a pallet?A pallet is a flat wooden platform on which goods are stored to be lifted and moved using a forklift truck.